Terms of Service

1. Platform role

HomeofIndia provides technology for property discovery, listing management, communication, booking requests, verification workflows and related platform services. Unless expressly stated for a particular service, HomeofIndia is not the landlord, tenant, property owner, broker, guarantor or party to the rental or lease agreement between users.

2. Accounts and account security

You must provide accurate information, keep credentials secure, use verification features honestly and promptly update material account information. You are responsible for activity carried out through your account, subject to applicable law. We may use login, device, IP and security records to protect accounts and investigate abuse.

3. OTP, KYC and verification

Email, phone, KYC or other verification indicators show only the verification steps expressly described by HomeofIndia. Identity verification does not by itself establish legal title, ownership, authority to let a property, property condition or the truth of every listing statement. Users should independently verify material transaction details.

Where HomeofIndia requires OTP and/or KYC before an Owner can add or edit a property, the Owner must complete those steps and must not attempt to bypass or falsify verification.

4. Owner and listing obligations

Owners and listing users must comply with the Owner & Listing Terms, have authority to advertise the property, provide materially accurate information, keep availability and price information reasonably current, and avoid unlawful, discriminatory, deceptive or fraudulent listings.

HomeofIndia may review, approve, reject, unpublish, expire, restrict or remove a listing where reasonably necessary for platform safety, policy enforcement, legal compliance or suspected fraud.

5. Tenant obligations

Tenants must use the platform lawfully, provide truthful account and verification information, communicate respectfully and independently assess properties, owners, rental terms and payment requests before entering into a transaction.

6. Messaging and communications

HomeofIndia may provide Owner–Tenant and user-to-support messaging. Users must not use messaging for harassment, spam, fraud, unlawful solicitation, credential theft or transmission of prohibited content. HomeofIndia may process message content where necessary to deliver the service and may process message metadata and moderation/security records for support, fraud prevention and platform administration, as described in the Privacy Policy.

7. Booking requests and rental agreements

A booking request, approval, message or other platform action is not automatically a final rental agreement. Owners and tenants remain responsible for agreeing commercial terms, conducting appropriate checks and executing legally appropriate rental or lease documentation.

8. Property alerts

Where a Tenant enables property alerts, HomeofIndia may send listing notifications based on selected cities or other preferences. Alerts are optional and may be disabled using the available alert settings or unsubscribe mechanism. Delivery, availability and continued operation of alerts are not guaranteed.

9. Current platform charges

HomeofIndia is currently provided as a free platform for the core owner and tenant services described on the site. HomeofIndia currently does not charge a listing fee, subscription fee, booking-request fee or commission for those core services. Owners and tenants remain responsible for rent, security deposit, advance or other payments agreed directly between them. HomeofIndia does not collect, hold, guarantee or insure those user-to-user payments unless a specific service expressly states otherwise.

If HomeofIndia introduces an optional paid or premium service, the applicable price, duration, benefits, taxes/fees (if any), renewal terms and cancellation/refund terms should be displayed before purchase and will supplement these Terms.

10. Prohibited conduct

You must not post fake or misleading listings, impersonate another person, commit or facilitate fraud, request deceptive payments, harass users, send spam, upload unlawful or infringing material, bypass access controls, misuse KYC or personal data, scrape the service unlawfully, interfere with security, or attempt to access another user’s or staff member’s account.

11. User content

You remain responsible for content you submit. You grant HomeofIndia a non-exclusive licence to host, reproduce, display and technically process that content as reasonably necessary to operate, secure and promote the listing or service. You must have the required rights and permissions for content you upload.

12. Moderation, reports and account action

HomeofIndia may receive property reports, fraud reports, tenant reports, grievances and other safety complaints. We may investigate and, where reasonably necessary, warn, restrict, suspend or terminate accounts; restrict or remove content; reject or unpublish listings; or preserve relevant records, subject to applicable law and platform procedures.

13. Authorised staff and administration

Authorised HomeofIndia administrators or managers may access and act on information relevant to their assigned responsibilities, including verification, listing review, support, fraud prevention, grievances, security and platform operations. Administrative activity may be logged for accountability, security and audit purposes.

14. Account deletion

You may request account deletion through the available privacy/deletion process. We may verify the requester before acting. Account data may be deleted or anonymised as appropriate, while limited records may be retained where reasonably necessary for legal obligations, security, fraud prevention, disputes or enforcement. See Account Deletion and the Privacy Policy.

15. Disclaimers

Listing information is generally supplied by users. HomeofIndia does not guarantee that every listing, user, property condition, price, availability, verification claim or statement is accurate or suitable for a particular transaction. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

16. Complaints and grievances

Use Grievance Redressal for complaints concerning listings, account action, privacy, safety, user conduct or platform content. For privacy-related requests, you may also use the available Data & Privacy Request process.

17. Changes to these Terms

We may update these Terms to reflect changes in services, safety practices, legal requirements or platform features. The current version and effective date will be published on this page. Where required, we will provide additional notice or obtain consent for changes that require it.

18. Governing law

These Terms are governed by the laws of India. Any additional jurisdiction or dispute-resolution wording configured for the service should remain consistent with rights and remedies that cannot lawfully be excluded.